PHOTO: John McGrath, founder and executive director of McGrath Estate Agents, reflects on 2020, and looks toward the coming year
In the final issue of our magazine for 2020, we asked some of our industry leaders how they found the past year, and what they’re looking forward to in 2021.
2020 in one word?
Give us some highlights?
We doubled down on internal communications with our team to ensure they knew that we were all going through these uncertain times together.
We aired a daily video webinar for the duration of COVID-19, which worked well.
We had to work very hard to ensure that no one felt they were going through this on their own.
We also maintained focus on what we call the ‘Inner Market’ – being the things that we can control as opposed to the things we can’t control.
What will you leave in 2020?
Hopefully COVID-19. Other than that, I think our corporate mindset was in good shape, so there’s very little we would want to disregard and leave behind.
I think the lessons we learnt and the strength we developed will be a huge asset in 2021 and beyond.
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